New Study Reveals Sales Staff Driving Shopper Defections
The phrase “sales help” may prove to be an oxymoron in many corners of retail. A recent study…
News February 21
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Customer Service Trumps Economic Concerns In Retail Strategic Planning
Providing excellent customer service is key to retail success in good economic times as well as in a…
News October 12
Retailers, CPG Partners Making Sense Out Of Sensory Marketing
One of the challenges retailers and consumer product marketers face is how to keep campaigns fresh and different,…
News August 20Web Growing As First Touchpoint For Shoppers Looking To Channel-Hop
Consumers are increasingly using the Web as a first touchpoint and want to channel-hop to complete their purchase,…
News July 7Top Stories
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