Powering Customer Intelligence With Predictive Analytics
By Richard Scott Saban, President & CEO, Retail Technology In Action LLC By definition, predictive analytics is the…
News February 18
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Solution Spotlight: Searchandise Commerce Streamlines Merchandising Tactics
Concept: Searchandise Commerce, which was founded in July 2008, is aimed at taking merchandising tactics in the brick…
News February 18Mystery Shopper Study Shows Etailers Sacrifice Service For Cost Containment, Efficiencies
Top Performing WebsitesEtailing Group CustomerExperience Index Although online sales continued to outpace brick-and-mortar sales in 2009, online retailers…
News February 11Sears Engages Online Customers With New Social CRM Tools
Focused on optimizing the online experience around its brands, Sears Holdings has taken a big step to engage…
News February 115 Consumer Spending Trends for 2010
By Robert Passikoff, Ph.D., Founder & President, Brand Keys, Inc. Niels Bohr once noted that “prediction is very…
News February 11BrainTrust Query: Lessons From the Starbucks Turnaround
By Mark Price, Managing Partner of M Squared Group Editor’s Note: This article is an excerpt from one…
News February 11ShopNBC Launches New M-Commerce Platform
ShopNBC, lifestyle brand in electronic retailing, today announced the launch of new mobile e-commerce capabilities, as well as…
News February 10Social Commerce, Demand Intelligence Among IDC’s Top 10 Retail Predictions
Focused on providing new strategies to optimize the value of IT in 2010, IDC Retail Insights unveiled its…
News February 4Harvesting Loyalty Via Facebook: Give Customers Their ‘15 Minutes of Fame’
Tapping the community vibe on Facebook, some retailers are taking a page from Hollywood’s playbook, giving their “fans”…
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