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New Solution Lightens Loyalty Load, Connects Credit, Debit Cards To Merchant Reward Plans

The separate loyalty card may become a relic now that retailers can tie their loyalty programs into customers’…

News April 10
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Kroger Partners With AOL To Tap Paperless Coupons Into Loyalty Program

Kroger is targeting today’s Internet-savvy consumers with a new paperless coupon program from AOL. The second-largest supermarket retailer…

News April 4

Dusting Off Old Recession Strategies Shows That Patience Doesn’t Pay

I got a wiseguy email from an old wiseguy colleague of mine last week. He asked: “Are you…

News March 19

Study Shows Circulars Still Most Impactful Ad Medium For Retail

Despite the increased attention to digital marketing, recent research shows that traditional mediums such as inserts and circulars…

News March 19

Retailers Counting On Conversion Analysis To Drive Store Metrics

With physical expansion slowing, many leading retailers are taking a harder look at the performance metrics of their…

News March 7

Experts Offer Strategies On How Retailers Can Crack The Code On Mobile Marketing

After seeing coupon redemption rates of 50% in its initial 12 test stores, Subway Restaurants recently expanded its…

News March 7

PetSmart, Banana Republic Spotlight Customer Strategies At RAC Conference

Kicking off with Dan Heath, co-author of the best-selling book Made To Stick as the keynoter, last month’s…

News March 7

Recent Trends Point to The Emerging Age Of Micro-Retailing

Bigger was certainly better in the first half of this decade. Most chains were not only rolling out…

News February 29

Customer Intelligence Investments Driving Retention Rates For Leading Retailers

In order to react to and better predict customer demand, leading retailers are turning to Business Intelligence (BI)…

News February 29
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