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TouchPoints TV at #NRF14: John Thrailkill, The Container Store

One of the best companies to work for, according to Fortune Magazine, The Container Store is seeking “simplification”…

News January 29
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L.L. Bean, Zappos Among Retailers Recognized In Customer Service Study

There are a variety of new marketing and communication channels emerging on what seems like a daily basis.…

News January 29
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Feedzai Fraud Prevention Platform Debuts In U.S.

Feedzai, a Europe-based fraud prevention solution provider, announced that its solution is now available for U.S. businesses. Feedzai…

News January 29
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Gordmans, Gymboree Implement Oracle Retail Solutions

Gordmans, a department store chain specializing in apparel and fragrances, has implemented Oracle Retail Supply Chain Planning and…

News January 28

Total Merchant Services CEO Joins ETA Presidential Advisory Council

Total Merchant Services, a provider of business services for small companies, announced that Joe Kaplan — the company’s…

News January 28
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SDL Unveils New Business Strategy, Customer Experience Cloud

With a new flagship product, the Customer Experience Cloud (CXC), SDL will offer retailers a cloud-based customer experience…

News January 28

Multiple Order/Pick-up/Delivery Options Fulfill The Omnichannel Promise

This is Part 1 of the Retail TouchPoints Omnichannel Order/Pick-up/Delivery report. Part 2 will appear in the Feb.…

News January 27
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Domo Platform Simplifies Access To Multi-Source Business Intelligence

Effective decision-making requires access to multiple sources of retail data anytime and from anywhere. When that data resides…

News January 27
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Levi’s Appoints President Of Global Retail

Levi Strauss & Co. appointed Craig Nomura as the company’s Executive Vice President and President of Global Retail,…

News January 27
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