The Latest
Filter by Topic
Filter by Type
Kroger Partners With AOL To Tap Paperless Coupons Into Loyalty Program
Kroger is targeting today’s Internet-savvy consumers with a new paperless coupon program from AOL. The second-largest supermarket retailer…
News April 4Dusting Off Old Recession Strategies Shows That Patience Doesn’t Pay
I got a wiseguy email from an old wiseguy colleague of mine last week. He asked: “Are you…
News March 19Study Shows Circulars Still Most Impactful Ad Medium For Retail
Despite the increased attention to digital marketing, recent research shows that traditional mediums such as inserts and circulars…
News March 19Retailers Counting On Conversion Analysis To Drive Store Metrics
With physical expansion slowing, many leading retailers are taking a harder look at the performance metrics of their…
News March 7
Experts Offer Strategies On How Retailers Can Crack The Code On Mobile Marketing
After seeing coupon redemption rates of 50% in its initial 12 test stores, Subway Restaurants recently expanded its…
News March 7PetSmart, Banana Republic Spotlight Customer Strategies At RAC Conference
Kicking off with Dan Heath, co-author of the best-selling book Made To Stick as the keynoter, last month’s…
News March 7Recent Trends Point to The Emerging Age Of Micro-Retailing
Bigger was certainly better in the first half of this decade. Most chains were not only rolling out…
News February 29
Customer Intelligence Investments Driving Retention Rates For Leading Retailers
In order to react to and better predict customer demand, leading retailers are turning to Business Intelligence (BI)…
News February 29Customer Satisfaction Index Spotlights Growing Favor Of Online Over Stores
The customer satisfaction gap between online retailing and brick and mortar continues to widen. According to the latest…
News February 29Top Stories
Latest Podcasts
Latest Resources
