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Can E-Commerce Consolidate COVID-19 Gains For The Long Term?
Digital commerce expert Miya Knights, Head of Industry Insights at Eagle Eye Solutions, discusses what…
Tapping Social Media Events To Help Save Businesses Post-COVID-19
Every Wednesday since April 1, #ShoppingNightInAmerica spotlights small businesses on Facebook Live, featuring business owners…
CX And Curbside Lessons From Batteries Plus Bulbs
Like many essential retailers, Batteries Plus Bulbs has had to manage the challenges of operating…
How To Drive Brand Value In A Post-COVID World
Kristin Bentz has one foot in retail and one foot in finance. With an analyst…
Transforming The Digital Experience: Bringing The Best Of The Store Online
For several years, a cornerstone to omnichannel success was to bring the best of digital…
Beyond Cost Mitigation: Surviving Through COVID-19
The knee-jerk reaction for many retailers dealing with COVID-19 has been to cut costs, inventory…
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How Fashion Retailers Can Retain New E-Commerce Customers Past The Pandemic
Fashion retailers were hit hard by the COVID-19 outbreak, but the industry may have found a silver lining:…
Features May 29
Bridging The Gap Between The Now And New Normal
While no industry has been left unscathed by the COVID-19 pandemic, for retail the impact and measures to…
Executive Viewpoints May 29
Leadership In A Time Of Crisis: A ‘Future-Focused Vision’ Is Key To Winning Employee And Stakeholder Loyalty
In the wake of COVID-19, leadership teams have responded and adapted in different ways. While specific priorities and…
Features May 28
How Retailers Can Fight Fraud During COVID-19
The COVID-19 pandemic has led to an onslaught of new challenges for retailers. Many have had to close…
Executive Viewpoints May 28
As COVID-19 Shifts Consumer Demand, Inventory Management Must Go Granular
Although many parts of the country are emerging from COVID-19 shutdowns, government and health officials anticipate that localized…
Features May 27
Silence Is Not An Option: 3 Ways Brands Can Connect With Consumers Amid Social Distancing
As we continue social distancing, people are looking to social media to stay connected. Usage has increased for…
Executive Viewpoints May 26
7 E-Commerce Design Trends Set To Dominate 2020
With most of us social distancing at home and all but essential brick-and-mortar stores closed, online shopping is…
Executive Viewpoints May 26
The Post-Pandemic Future Of Brick-And-Mortar
For the last few years we’ve seen a slowdown in spend for many brick-and-mortar (B&M) stores. And now,…
News May 23
Concerned About Infection And Finances, Consumers Plan Cautious Return To Stores
Around the world, the coronavirus pandemic has caused people to make drastic changes in the way they shop,…
Features May 22
Winning And Keeping Consumer Loyalty In Trying Times
Despite the overwhelming number of choices Americans have at the supermarket, loyalty to their favorite brands is fierce.…
Executive Viewpoints May 22COVID-19 Resource Guide: Data, Tools And Blueprints For Recovery
The challenges of operating under COVID-19 have left many retailers struggling, but they are not alone. Players across…
News May 21
4 Things Every Retailer Should Be Considering Right Now
There’s no “right” way to handle COVID-19. It didn’t come with an instruction manual. Most retailers are (understandably)…
Executive Viewpoints May 21Top Stories
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