Retail Reset
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Reimagining The Store Experience, From The Aisles To The Parking Lot: A Conversation With Author Paco Underhill
As the best-selling author of Why We Buy: The Science of Shopping, Paco Underhill has literally helped write…
Executive Viewpoints May 6Retail Store Tours Launches Weekly Series To Spotlight COVID-19 Recovery Strategies, Trends
To support the retail industry in its COVID-19 response and recovery, Retail Store Tours has developed “On The…
News May 4
COVID-19 CX Strategies: Transparency, Empathy And Communication Are Vital
Customer interactions during a crisis can be difficult: while retailers don’t want to act like they can’t see…
Features May 4
How Essential Retailers Will Adapt And Scale To Better Serve Customers Post-COVID-19
COVID-19 has sent shockwaves across retail businesses and the entire ecosystem that supports the industry — employees, suppliers,…
Executive Viewpoints May 4Walmart Launches Two-Hour Delivery At 100 Stores, Will Reach 2,000 Stores In Coming Weeks
Walmart has launched Express Delivery, a new service than will deliver more than 160,000 items from the store…
News May 1Macy’s, Starbucks And Five Below Take Unique Approaches To Reopening Strategies
Retailers’ reopening challenges vary significantly, due to a wide range of state and local legislation as well as…
News April 307-Eleven Expands Delivery Options With DoorDash, Postmates Partnerships
Seeking to expand options for on-demand delivery during the COVID-19 pandemic, 7-Eleven has entered new alliances with DoorDash…
News April 30
Contactless Fulfillment: Gartner Exec Highlights 5 Keys For Retail Success
In his role at Gartner, Kyle Rees directs and manages digital performance benchmarking research, analyzing brands’ use of…
Features April 30
Downturn And Infection Fears Roil Apparel Recommerce Market
Retailers of resale and rental apparel and accessories are feeling the economic effects of COVID-19 just as other…
Features April 27
Mall Recovery Report: Quick Rebound Or Long-Term Struggle?
Even before COVID-19 dealt a body blow to “non-essential” physical retailers, malls were experiencing significant business headwinds —…
Features April 23
Podcast: Steve Dennis Weighs In On COVID-19’s Retail Impact
With an illustrious career spanning 30 years, SageBerry Consulting founder Steve Dennis watched as the retail industry welcomed online shopping, battled the 2008 financial crisis and began experimenting with…
Executive Viewpoints April 21
How Retail Marketers Can Adapt To Today’s Social Distancing Economy
A new economy has formed overnight. With more than 3 billion people across the globe asked or ordered…
Executive Viewpoints April 21Top Stories
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