As Headwinds Mount, Lifetime Value will Become Ecommerce’s ‘North Star’
The ecommerce pandemic party is officially over. Following two lockdown-induced boom years, online retailers that were once investor…
Features January 18
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NRF 2023: Saks OFF 5TH CEO Foresees Smooth Sailing for Off-Price Despite ‘Choppy’ Economic Waters
The mood on the street these days could generally be described as gloomy. But as other retailers brace…
Features January 16
NRF 2023: How Target Makes its Culture of Inclusion Tangible
Sometimes the results of emphasizing diversity and inclusion are big, bold and easy to see; sometimes they’re subtle.…
Features January 16
NRF 2023: Why Macy’s is Building Diversity and Equity to Empower Everyone, from Store Associates to Executives
Diversity has become a key part of any retailer’s strategy, and Macy’s is driving its success in this…
Features January 16
Holiday 2022 Recap: Promotions, BOPIS Drove Late-Season Engagement as Overall Growth Slowed
The 2022 holiday season showed slow, but steady, improvement for the retail industry. As economic headwinds curbed spending…
Features January 13
NRF Big Show to Spotlight Innovative Consumer Products and Workforce Solutions
Everyone in the retail industry knows January means two things: lots of holiday returns and the venerable NRF…
Features January 12
Inside Johnny Cupcakes’ ‘Fakery’: Gourmet Retail Theater Thrives in Boston
Johnny Earle always enjoyed the process of creating — even more so than the outcome. It’s the reason…
Features January 11
The 2022 Retail Innovator Awards
Every year, Retail TouchPoints asks you, the retail community, to share the executives you believe are driving the…
Features January 10Top Stories
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