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How Daniel’s Jewelers Designs Stores and Shopper Experiences for Hispanic Consumers

Joseph Sherwood founded Daniel’s Jewelers in 1948 to make jewelry more accessible for all families. Over the years…

Features February 1
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Copper Compression uses voice commerce to increase brand recall among online shoppers.

Listen Up: Copper Compression’s Voice Commerce Play is (Almost) All About Brand Recognition

There was a time, about five or so years ago, when voice commerce was going to be the…

Features January 30
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How In-House App Development Gave Home Depot Associates the Right Tool for Their Jobs

The associate experience is a top-of-mind topic for today’s retailers. The frontline is the part of your team…

Features January 27
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Kendra Scott CEO: ‘The Beauty of our Business is we Don’t Have to Reinvent Ourselves to be Successful’

Putting an emphasis on creating a great customer experience while also giving back to the world is common…

Features January 26
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How Fiture Creates ‘Fitness for All’ in Compact N.Y. Store Location

Smart home fitness mirror Fiture has a short, yet appropriate, tagline: “Don’t fit in. Fiture.” At its core,…

Features January 25
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NRF 2023 Spotlights Profitability, Workforce Enhancements and Media Network Opportunities

The NRF Big Show, held in NYC Jan. 15-17, did more than bring together more than 35,000 attendees…

Features January 24
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Dippin' Dots has figured out a way to deliver its super cold ice cream to fans at home.

Avoiding Ecommerce Meltdowns: For Dippin’ Dots Delivering Quality CX is all about Timing (and Dry Ice)

If you’re a child of the ’90s then you already know (and probably love) Dippin’ Dots. If you’re…

Features January 23
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Luxury ecommerce site Olivela wants to turn fashion into a force for good.

How Olivela is Turning Luxury Fashion into a Force for Good

A designer handbag probably isn’t the first thing that comes to mind as a vehicle for making the…

Features January 20
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Capitalizing on Livestreaming’s Growth Potential: Expert Advice for Newbies

Livestreaming, also known as live commerce, is still emerging in Western markets, particularly when compared to the booming…

Features January 19
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