Efficiency and Engagement: The Great Balancing Act of Workforce Tech
71% of business leaders worry that their workforce tech investments will focus more on operations than employee engagement.…
Features March 15
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How Retailers Can Minimize Returns: Focus on Convenience, Communication and Personalization
Returns are, like it or not, as much a part of retail operations as the sales themselves. The…
Features March 14
How Puma is Using AI-Powered Styling to ‘Brainstorm’ with its Customers — and Increase AOV
Editor’s Note: As 2023 comes to an end, we are highlighting some of our most-read content of the…
Features March 13
How Retailers Can Overcome the Password Fatigue and Tiny Screens that Plague Mobile Checkout
Retailers often think about the checkout process as if it’s an isolated obstacle separate from the rest of…
Features March 10
For Forever 21, Omnichannel Experiences are Key to Staying a Gen Z Favorite
Jacob Hawkins knows a lot about Gen Z, not just because he’s spent almost a year as the…
Features March 9
How Store Design Teams are Unlocking Tangible Value from AI Platforms
Editor’s note: This is the second article in our series on AI in Retail. Check out the other…
Features March 8
The New CPG Playbook: Embrace Product, Marketing and Experience Innovation to Drive Growth
Two CPG experts, who also will be speaking at the Retail Innovation Conference & Expo this June in…
Features March 7
Dr. Squatch Focuses on Shipping Experience to Drive Global Growth Â
From its funny viral videos to its quirky logo featuring a pipe-smoking, tie-wearing Sasquatch, the personal care brand…
Features March 6
Target, Macy’s and Dollar Tree Prep for a Tough Year Despite Holiday Success
While the 2022 holiday season was an overall success, the specter of a potential recession was clearly looming…
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