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Man in a hat walking down the street and looking into the window of a store. Signs saying "SALE" are plastered across the windows.

Shoppers and Operators want Malls to Change, Creating Opportunities for Emerging Brands

As a result of changing consumer behaviors and spending patterns, many retailers are focused on right-sizing their store…

Features April 12
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AI in Retail: We had Questions; Human Experts (not ChatGPT) Provided the Answers

Editor’s note: This is the fifth and final article in our series on AI in retail (though we’ll…

Features April 11
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Pandora is working with SAP to revamp its resource planning and as a result its customer experience.

How Data and Tech Power Jewelry Brand Pandora’s Mission to ‘Give a Voice to People’s Loves’

Digital transformation isn’t easy for any brand, but for Pandora, with its 40 years of history and more…

Features April 10
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Saks CMO on How Luxury Marketing is About Making it Both ‘Aspirational and Really Easy’

Many shoppers are cutting back their spending under the weight of more than a year of inflation, but…

Features April 7
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AI

AI in Retail: Optimizing Operations from Supply Chains to Employee Scheduling

Editor’s note: This is the fourth article in our series on AI in retail. Check out our other…

Features April 6
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Tanger Outlets Nashville Rendering

Why Tanger Outlets’ CEO Wants to be Less ‘Operator’ and More ‘Curator’

Editor’s note – April 13, 2023: Senior Editor Dorothy Crouch conducted this interview on November 10, 2022. Shopping…

Features April 5
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Coach's Tabby-inspired metaverse experience (Source: Coach)

Coach, Clinique and Aéropostale Move Beyond Metaverse Hype with Tactical Omnichannel Activations

Just one year ago the business world was ablaze with the potential of the metaverse — new virtual…

Features April 4
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MYOS Pet

Myos Pet Increases AOV 23% with ‘Conversational Commerce’ Service

More than 66% of U.S. households own a pet, according to the APPA National Pet Owners Survey. These…

Features April 3
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Wish has a new CEO and new ambitions of returning to dominance.

Top Wish Execs Share Plan for Winning Back Consumers, Beginning with ‘Wishmas’

When Wish debuted in 2010 it took the U.S. by storm, rising to the top of the app…

Features March 31
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