Moving from Monologues to Conversations: How Brands are Driving Innovation with Unified Commerce Experiences
Steve Jobs once famously said that his job was to figure out what consumers want before they know…
Features February 2
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Retailers Look to AI as They Grapple with ‘Pricing Game of Chicken’
Even though inflation has been easing in recent months, a majority (70%) of retail CFOs say they plan…
Features February 1
CI&T Research: Price-Conscious Consumers Still Want Stellar Shopping Experiences
We’ve all heard that today’s empowered consumer demands seamless and consistent experiences, but new research from CI&T indicates…
Features January 31
Retailers Increasingly Turning to Third-Party Resources to Handle Fulfillment
Store-based fulfillment of customer orders got an enormous boost during the COVID pandemic, when both curbside pickup and…
Features January 29
Why Backend Orchestration is the True Payment Experience Unlock
The seamless nature of digital commerce has inspired consumers to expect more from the payment experience everywhere they…
Features January 26
Casper Revamps California Store with Interactive Sleep Features
Casper Sleep is doubling down on tactile experiences. As a company that sells mattresses, pillows and other sleep-related…
Features January 24
Seen and Heard at #NRF2024: 5 Trends from the Big Show
Over five days and a growing portfolio of on- and off-site events, the National Retail Federation brought together…
Features January 23
From Huggies to Depends: How Kimberly-Clark Deepens Digital Offerings with Click-by-Click Analysis
Despite having been around for more than 150 years, Kimberly-Clark doesn’t have a whole lot of name recognition…
Features January 22
CEOs of Saks, Barnes & Noble: Big Pivots Can Pay Off (as Long as They’re Customer-Focused)
Saks Fifth Avenue wasn’t always known by that name. As CEO Marc Metrick pointed out, in its early…
Features January 19Top Stories
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