Exclusive Q&A: At J.Jill, #Customerobsessed is Much More Than a Hashtag
J.Jill has achieved levels of customer loyalty that other retailers can only aspire to. The women’s apparel and…
Features February 16
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How Shop Premium Outlets is Helping Brands ‘Light Up’ Excess and Outlet Inventory
It’s been more than four years since mall operator Simon launched its ecommerce joint venture with Rue Gilt Groupe, and…
Features February 14
How Zenni Optical Boosted Per-Session Revenue 34% with Sharper Search
Improving search functionality and response speed can be among the most powerful “behind the scenes” actions a retailer…
Features February 13
Super Bowl LVIII Ads Go Back to Basics: Touting Product Attributes
Apparently there was a football game surrounding yesterday’s commercials and Taylor Swift sightings, but we’re not going to…
Features February 12
Stitch Fix Chief Merchant: The Style Forecast is ‘an Embodiment’ of the Brand Promise
The Stitch Fix Style Forecast has become so much more than a press campaign used to drum up…
Features February 9
Category Insights Report: Dollar Stores Redefine Themselves with Enhanced Merchandising and Mobile Apps
Once largely associated with lower-income households, dollar stores are now becoming retail staples even for more affluent households,…
Features February 8
How the Store of the Future will Track Shopper Behavior Ecommerce-Style
The digitization of brick-and-mortar stores is nothing new, but up until recently it has primarily been focused on…
Features February 7
From Veterinarians to Lowe’s to Marriott: Petco’s Partners are Becoming its Key Differentiator
Over the course of his 30 years in retail, Justin Tichy has worked at Walmart, Target and Best…
Features February 6
More Orders from Amazon will Soon be Arriving in their Own Packaging — Here’s Why
For households across America and the world, the Amazon “smile” has become a familiar feature of their daily…
Features February 5Top Stories
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