Latest In: Features

bluecore customer data customer marketing Featured Fender identification technology personalization Retail ThinkTank (2024) Retail ThinkTank: Featured in Shopper Marketing & CX (2024) Retail ThinkTank: Shopper Marketing & CX (2024)
Fender is using Bluecore technology to better analyze and understand its customer file, and send more relevant marketing to its music enthusiasts.

Fender Strikes the Right Note with Digital Identification Support for Customer-First Marketing

Over the course of its 80-year history, Fender has acquired “legendary” status. The guitar maker has become a…

Features July 15
ai artificial intelligence demand forecasting Featured Floor & Decor Manhattan Retail ThinkTank (2024) Retail ThinkTank: Featured in Supply Chain & Fulfillment (2024) Retail ThinkTank: Supply Chain & Fulfillment (2024)
Using AI-powered solutions from Manhattan, Floor & Decor has been able to reduce costs and optimize inventory placement across its store network.

How AI Takes the ‘Lumpiness’ Out of Floor & Decor’s Inventory Planning

The requirements for retail success don’t get much more basic than the ability to accurately forecast customer demand.…

Features July 12
1-800-Flowers.com Delivery Service Partners Featured next-day delivery Retail ThinkTank (2024) Retail ThinkTank: Featured in Supply Chain & Fulfillment (2024) Retail ThinkTank: Supply Chain & Fulfillment (2024) same-day delivery specialty products walmart golocal
A florist prepares an order for 1-800-Flowers.com.

How 1-800-Flowers’ Delivery Partnership with Walmart GoLocal has Blossomed into Real Results for Local Florists

Any retailer will tell you delivery is complicated, whether what’s being delivered is office paper or sandwich bread.…

Features July 11
advertising Altra Running Featured Nike Reddit Retail ThinkTank (2024) Retail ThinkTank: Ecommerce Strategy (2024) Retail ThinkTank: featured in ecommerce strategy (2024) social commerce The Home Depot
Executives from the Home Depot and Altra Running recently shared how they're advertising on Reddit to build consumer trust and connect with context.

The Reddit Influence: How Altra Running and The Home Depot Capitalize on Community and Context

Digital channels and platforms — especially social networks — have democratized product discovery and access. Through algorithm-powered feeds,…

Features July 10
#RICE24 design:retail design:retail Featured Featured IKEA Ingka Group Retail ThinkTank (2024) Retail ThinkTank: Featured in Store Design & Experience (2024) Retail ThinkTank: Store Design & Experience (2024) Roblox

Ikea Exec: Stores’ Expanded Fulfillment Role Key to Maintaining Lower Prices

Ikea stores, long known as warehouse-sized selling spaces scented with the wafting aroma of Swedish meatballs, have been…

Features July 10
Adore Me bloomingdales copyright infringement customer experience data and analytics Featured gen AI risks generative AI Kroger personalization
As the value of gen AI is becoming clearer, so do possible risks, including copyright infringement and drift.

As Gen AI Gains Traction, Potential Risks Become Impossible to Ignore

Businesses across industries have embraced generative AI across their organizations to power efficiency and performance. In fact, 79%…

Features July 8
cheesemonger faire Featured food and beverage independent retailer specialty shop SVOD wholesale distribution Willow on the Green
Willow on the Green in San Francisco specializes in British cheese and accompaniments.

Small Business, Big Ideas: What a Niche British Cheese Shop Learned from Netflix

This story is part of Retail TouchPoints’ ongoing “Small Business, Big Ideas” series, focusing on smaller retail brands…

Features July 5
#RICE24 Barbie disney Featured Mattel Monica + Andy Retail ThinkTank (2024) Retail ThinkTank: Featured in Omnichannel Strategy (2024) Retail ThinkTank: Omnichannel Strategy (2024) Walmart Williams-Sonoma

Monica + Andy Founder Details Multiple Expansion Paths for Baby Retailer

Unlike many DTC brands that were born online and later found their way into physical retail, Monica +…

Features July 3
b2b marketplace faire Featured inventory risk Lockwood Open with Faire retail apocalypse Retail ThinkTank (2024) Retail ThinkTank: Ecommerce Strategy (2024) Retail ThinkTank: featured in ecommerce strategy (2024) shopify small business SMBs sourcing wholesale marketplace Willow on the Green
Wholesale marketplace Faire is changing the game for small retailers.

B2B Marketplace Faire Accelerates the Digitization of an Underserved Market: Wholesale

For nearly two decades now online marketplaces have proliferated, beginning with Ebay and Amazon, followed by Walmart, Etsy…

Features July 2
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