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Adore Me bloomingdales copyright infringement customer experience data and analytics Featured gen AI risks generative AI Kroger personalization
As the value of gen AI is becoming clearer, so do possible risks, including copyright infringement and drift.

As Gen AI Gains Traction, Potential Risks Become Impossible to Ignore

Businesses across industries have embraced generative AI across their organizations to power efficiency and performance. In fact, 79%…

Features July 8
cheesemonger faire Featured food and beverage independent retailer specialty shop SVOD wholesale distribution Willow on the Green
Willow on the Green in San Francisco specializes in British cheese and accompaniments.

Small Business, Big Ideas: What a Niche British Cheese Shop Learned from Netflix

This story is part of Retail TouchPoints’ ongoing “Small Business, Big Ideas” series, focusing on smaller retail brands…

Features July 5
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Monica + Andy Founder Details Multiple Expansion Paths for Baby Retailer

Unlike many DTC brands that were born online and later found their way into physical retail, Monica +…

Features July 3
b2b marketplace faire Featured inventory risk Lockwood Open with Faire retail apocalypse Retail ThinkTank (2024) Retail ThinkTank: Ecommerce Strategy (2024) Retail ThinkTank: featured in ecommerce strategy (2024) shopify small business SMBs sourcing wholesale marketplace Willow on the Green
Wholesale marketplace Faire is changing the game for small retailers.

B2B Marketplace Faire Accelerates the Digitization of an Underserved Market: Wholesale

For nearly two decades now online marketplaces have proliferated, beginning with Ebay and Amazon, followed by Walmart, Etsy…

Features July 2
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Nespresso Awakens New Coffee Discovery Pathways with Online Quiz 

Most Americans (84%) start their morning with a fresh cup of coffee, according to the National Coffee Association,…

Features July 1
co-retailing community commerce community retail design:retail design:retail News experiential retail Featured Gallery Retail ThinkTank (2024) Retail ThinkTank: Featured in Store Design & Experience (2024) Retail ThinkTank: Store Design & Experience (2024) Sharefront The Den
The Den NYC

Founder of New ‘Co-Retailing’ Space in NYC’s SoHo Shares His Vision for Community-Driven Retail

Yaron Cohen is a real estate investor and tech entrepreneur, but on the day we visited he was…

Features June 28
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Virtual Influencers and the Future of AI

Features June 26
Crave Retail design:retail design:retail Featured Featured fitting room experience fitting room tech Retail ThinkTank (2024) Retail ThinkTank: Featured in Store Design & Experience (2024) Retail ThinkTank: Store Design & Experience (2024) smart fitting rooms Under Armour
Under Armour has turned the fitting room experience into a data-gathering competitive advantage, thanks to Crave Retail technology.

How Under Armour Turned Fitting Rooms into CX and Data-Gathering Differentiators

Riddled with design flaws and service gaps, the fitting room has been a longtime necessary-but-evil curse plaguing the…

Features June 26
customer experience Featured hanna andersson packaging resale sourcing Supply chain sustainability
Kara Carter, Hanna Andersson's Chief Product Officer, reveals how the brand's commitment to quality and durability drives its sustainability efforts.

How Sustainability Dovetails with Hanna Andersson’s ‘North Star’ of Product Durability

Kara Carter has been in a long-term relationship with Hanna Andersson. Starting as a Merchandising Director in 2014,…

Features June 25
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