Latest In: Features

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"Interest modules" on Etsy homepage

Etsy’s Head of Global Merchandising on AI-Driven Curation

With more than 120 million listings and millions of active sellers, Etsy faces one of the most complex…

Features April 14
brand-owned resale Footwear Unlimited Frye peer-to-peer resale resale program returns
Frye Found is the newest addition to the footwear brand's resale program, featuring brand-owned inventory.

Footwear Brand Frye’s Resale Expansion is Helping Solve the Stubborn Returns Problem – Sustainably

Founded in 1863, The Frye Company is the oldest continuously operating shoe company in America — and one…

Features April 9
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Exclusive Q&A: How Google Ads Maintains the Key Product Data Needed to Optimize Agentic Commerce

By making search more natural and conversational, generative AI, along with its retailing buddy agentic commerce, are creating…

Features April 7
resale resale report secondhand market thredup
The resale and secondhand markets are on rapid growth trajectories.

Cost Pressures Push Resale from Optional to Essential — for both Consumers and Retailers

Consumers had already begun to discover the joy and benefits of shopping secondhand, and now economic pressures have…

Features April 2
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Shoptalk: AI Hot Takes from Google, The Home Depot, David Yurman, OpenAI & More

AI suffused the entire Shoptalk Spring event last week in Las Vegas, from an exhibit floor that was…

Features March 31
Afterpay consumer archetypes generations marketing stratey
Shoppers aren’t defined by the generations they belong to anymore; instead, they’re clustering around mindsets.

Forget Gens X, Y and Z; This Year, Focus on Shopper Archetypes

Shoppers aren’t defined by the generations they belong to anymore; instead, they’re clustering around mindsets, according to BNPL…

Features March 27
tariff refund system tariff refunds Trump tariffs U.S. Customs and Border Protection (CBP)
Chris Duncan of Squire Patton Boggs worked for U.S. Customs and Border Protection for 16 years and has advice on securing tariff refunds.

Tariff Refunds: Crucial Advice from a Former U.S. Customs Attorney

Chris Duncan, a former attorney for U.S. Customs and Border Protection, outlines two key steps every company should…

Features March 26
customer experience fashion show pink turnaround Victoria's Secret
The 2025 Victoria's Secret Fashion Show amped up its inclusivity.

Live from Shoptalk: How Victoria’s Secret’s CEO Engineered a Transformational Turnaround

Victoria’s Secret is marking nearly five years as a standalone company with a remarkable business bounce-back. The retailer…

Features March 26
consumer spending K-Shaped economy NRF retailer earnings sales projections travel spending
Tilly's is one of many retailers that reported robust Q4 sales results.

The Unstoppable Shopper: Why U.S. Consumer Spending Is Expected to Defy the Odds in 2026

Retailers have posted healthy quarterly gains, and NRF released a robust 4.4% growth forecast for 2026. Discover how…

Features March 26
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