Latest In: Features

CEOs: Want To Be Likeable? Be Transparent, Put Out A Great Product

As seen with Mickey Drexler’s recent departure from J.Crew, retail CEOs surely have different demands on them than…

Features June 12
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TUMI’s Charlie Cole On The Limits Of Last Click Attribution

Even as shopper journeys become more difficult to track, the need for accurate attribution increases. It’s become a…

Features June 9
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What Drove Mickey Drexler Out? Retail Experts Weigh In

Millard “Mickey” Drexler earned the nickname of “Merchant Prince” for his ability to market apparel that became a…

Features June 8
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#RIC17 Panel: Compete To Keep Your Customer Front And Center

Recent retail headlines in the business news lately been particularly negative: bankruptcies, store closings and financial woes. Yet…

Features June 7
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Online Retailers Teach Personalization, Mobile & Convenience To Brick-And-Mortar Competitors

Recent headlines in both the trade and mainstream press have been full of variations on the same theme:…

Features June 5
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4 Tips To Improve Consumer Engagement With Loyalty Programs

Consumers are eager to sign up for loyalty program memberships: average program enrollment has climbed 31% over the…

Features June 5
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How To Harness Creative Talent To Foster Retail Innovation

“Creative instability is an epidemic in retail right now,” according to Angelo D’Agostino, former VP of Brand Marketing…

Features May 31
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Email Targeting Boosts Open, Click-Through And Revenue Rates

In the world of email marketing, it seems that less is more. Emails sent to a narrower slice…

Features May 30
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Retail Customer Acquisition Vs. Retention: A Zero-Sum Game?

It’s one of the eternal questions retailers face: Do we focus more on customer acquisition or on customer…

Features May 30
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