Latest In: Features

Exclusive Q&A: What Will The Mall Of The Future Look Like?

The current pace of retail bankruptcies and store closures could lead to as many as 25% of the…

Features July 20

Vega ‘Surprises And Delights’ To Boost Brand Advocacy Via Social Channels

In an effort to proactively engage in customer support, online nutrition brand Vega adopted a “surprise and delight”…

Features July 19
Bitcoin blockchain

Is Bitcoin A Retail Sheep In Wolf’s Clothing?

Bitcoin is the Dark Knight of currencies, with dual identities that include savior and scoundrel. Depending on how…

Features July 18
backtoschool mass merchants

Mass Merchants Set To Dominate 2017 Back-To-School Sales

Back-to-school (BTS) spending in 2017 is expected to reach anywhere from $27 billion to $29.5 billion, according to…

Features July 17
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48% Of Consumers Abandon Brands That Locate Ads Near Offensive Content

Brands and retailers beware: if your advertisement appears on a “fake news” or “inappropriate” web site, your customers…

Features July 14
cocreation customer experience daymon shopper loyalty study

Study: To Engage Shoppers, Invite Them Into Co-Creation Processes

With a changing landscape comes a changing shopper. It’s no longer enough for retailers to keep up with…

Features July 12
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Unified Customer Data Is The Key To True Customer-Centricity

Retailers may believe they’re already well on the path to customer-centricity, and that only a few tweaks —…

Features July 11
ebags prime day

eBags Goes Beyond ‘Extreme Deals’ With Prime Day Looming

Retailers have debated back and forth about how they’re going to generate sales and traffic on Prime Day,…

Features July 11
RetailWire Staples sycamore partners

Will Staples Thrive In Private Hands?

The $6.9 billion buyout of Staples by private equity firm Sycamore Partners wasn’t exactly a shock to retail…

Features July 6
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