Exclusive Q&A: ‘The Product We’re Offering Is The Person Delivering The Service’
Lots of retailers pay lip service to the idea of their employees as valuable assets and brand ambassadors,…
Features August 1
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Emerald Expo Exec Reviews Successes, Feedback Following RetailX Event
The 2019 RetailX in Chicago (June 25-28) brought together three major industry events under one roof. By co-locating GlobalShop,…
Features July 19
Serena & Lily Boosts Revenue With Behavior-Based Email Targeting
Like many retailers, Serena & Lily wanted to know more about its customers: how they were acquired, what they…
Features July 18
Lead Innovation Summit Report: If Shopper Habits Are Fluid, Flexibility Is A Retail Must
Rapid, dramatic changes in shopping habits have pushed retailers to transform their businesses in a variety of ways.…
Features July 12
As Back-To-School And Prime Day Converge, Can Retailers Create A Second ‘Holiday’ Season?
Back-to-school shopping had historically dominated the retail conversation for the entire summer, and sometimes well into the fall.…
Features July 9
Exclusive Q&A: Not Your Father’s Vending Machine
Technology has supported the creation of cashierless stores in the form of Amazon Go and its competitors, but…
Features July 3
RTP Live! Keynote: Unlocking Stores’ Value As Powerful Media Channels
The rise of Amazon, Alibaba and mobile commerce have prompted many in the retail industry to pose the…
Features July 2
Quick Quotes From Retail TouchPoints Live!
The speaker slate for the initial Retail TouchPoints Live! at RetailX, held June 25-26 at McCormick Place in…
Features June 28
Exclusive Q&A With Scott Emmons: ‘Open Innovation’ Requires Collaboration And Cross-Pollination
Upon leaving his position as Director of the Neiman Marcus iLab, which he founded, to become CTO of…
Features June 25Top Stories
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