#RSP19 Webinar Series Recap: Turning One-Time Shoppers Into Repeat Customers
The 13 webinars in the 2019 Retail Strategy & Planning (RSP) series, now available on-demand, illustrate how today’s…
Features September 22
Latest In: Features
#RSP19 Webinar Series Preview: How One-Time Consumers Become Full-Time Shoppers
From Monday, Sept. 16 through Friday, Sept. 20, Retail TouchPoints will present the 2019 Retail Strategy & Planning…
Features September 12
Study: 31% Of Retail Associates Still Don’t Receive Formal Workplace Training
Although it’s becoming increasingly accepted that retailers must give their employees a reason to stay (beyond just a…
Features September 10
Resale Is The New $51 Billion Retail Reality — Retailers Should Prepare Accordingly
The sale of secondhand apparel and accessories, referred to mainly as resale or “recommerce,” has gained significant traction…
Features September 3
How One Chinese Supermarket Is Leading The Global Grocery Revolution
During a recent visit to the newly opened T11 Food Market (located in the Chaoyang District in Beijing)…
Features August 29
Robotics Move Beyond Warehouses To Stores And The Last Mile
Robotics technologies deployed within retail, food service and hospitality already are reducing the number of humans needed to…
Features August 22
Exclusive Q&A: Can Happy Returns Defuse Online’s ‘Ticking Time Bomb’?
It’s certainly understandable that more than one industry expert has referred to returns as the “ticking time bomb”…
Features August 19
Loyalty And Retention Secrets: Look For Customer Actions That Spell ‘Love’
It’s becoming ever clearer that customer loyalty involves far more than a dry, rational, dollars-and-cents relationship between a…
Features August 9
Exclusive Q&A With Shopify Plus VP: Why DTC Isn’t Slowing Down Any Time Soon
Shopify has been one of the biggest growth stories within e-Commerce in recent years, with the company’s stock…
Features August 7Top Stories
Latest Podcasts
Latest Resources
