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Employee And Management Upskilling Must Go Beyond New Safety Protocols

As retailers continue to reopen their stores, employee training and empowerment are coming to the forefront. And although…

Features June 4
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Mobile, Voice, Facial Recognition: Contactless Options Could Thrive Even Post-COVID-19

COVID-19 has accelerated the contactless revolution: 84% of Americans (77% among global consumers) now expect to increase their…

Features June 3
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Kathy Gersch on Retail Reset

What Will Retail Innovation Look Like After COVID-19?

Innovation has always been critical for retailers’ progress, but COVID-19 is redefining what successful innovation will consist of.…

Features June 2
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Brian Gregg on Retail Reset

How Retailers Can Reset The Gameboard

Disruption is hitting the retail industry at an overwhelming pace. Although retailers are struggling to keep up with…

Features June 2
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Walmart Analyst: Flexible Distribution, Honest Communications Supported Strong COVID-19 Response

Walmart’s performance during COVID-19 represents a success story, with 10% same-store sales growth and a whopping 74% e-Commerce…

Features June 2
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Andrew Laudato On Retail Reset

Why Vitamin Shoppe Could Continue BOPIS, Curbside And Contactless Payment Well Beyond COVID-19

Like other essential retailers, Vitamin Shoppe had to quickly ramp up services like BOPIS, curbside pickup and contactless…

Features June 1
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Eiko Kawano on Retail Reset

Reimagining The In-Store ‘Browse’ Experience In The Age Of COVID-19

Shoppers who once luxuriated in simply browsing through the aisles of a brick-and-mortar store are likely to face…

Features June 1
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IAB CEO Randall Rothenberg: COVID-19 Has Accelerated ‘Storeless Discovery’

There have been plenty of “new realities” retail brands have had to adjust to over the past few…

Features June 1
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Is COVID-19 Rewriting The Rules For Retail Personalization?

COVID-19 means retailers must go back to basics in many areas, including their personalization efforts, according to Brendan…

Features June 1
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