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Experiential Retail Goes Surreal at Gentle Monster’s Latest U.S. Flagship

A futuristic world of kinetic lifelike robots greets visitors in Santa Clara, Calif. — only it’s not a…

Features March 3
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Returns Frustration

In the Wake of ‘Returnageddon’ Retailers Seek New Solutions to an Age-Old Problem

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect…

Features March 2
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How Sam’s Club Leverages Online Content to Boost Consumer Confidence

Brands and retailers often use reviews, ratings and other types of content to boost consumers’ confidence about a…

Features March 1
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Cross Border Commerce

Study: More Boomers Shopping Internationally, but They Prefer a Localized Online Experience

When it comes to cross-border ecommerce, one size emphatically does not fit all. COVID-19 spurred huge growth in…

Features February 26
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Despite COVID, Spanish Retailer Rolls Out RFID Across 125 Stores in One Month

Editor’s Note: A version of this article originally appeared in RFID Journal. Spanish fashion retailer Encuentro Moda is…

Features February 24
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Kerrits

How Advanced Email Analytics Helped Kerrits Boost its DTC Business 150%

The mass store closures prompted by COVID-19 in spring 2020 could have spelled disaster for equestrian specialty brand…

Features February 22
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Target, Lowe’s, Sephora, Foot Locker Among Retailers Boosting Black Brands

Retailers across multiple verticals are taking concrete steps to diversify their merchandise mixes with products produced by women,…

Features February 19
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As ‘Appointment Retailing’ Use Cases Expand, More Brands See Value

Count appointment-based selling as another existing trend that was supercharged by COVID-19. Retailers such as Best Buy and…

Features February 18
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Investors, Real Estate Execs Agree: ‘Medtail’ Investments Will Surge in 2021

With the acceleration and volatility of COVID-19, the wellness industry saw a surge in consumer demand and supplier…

Features February 17
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