Holiday Sales Predictions Vary, but One Thing is Clear — AI will be a Winner
Sales forecasts from Deloitte and Salesforce predict relatively rosy sales this holiday season, but not everyone is predicting…
Features September 18
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Listen Now: How PayMore Is Flipping the Script on Used Electronics
Resale is one of the fastest-growing sectors of retail — not to mention one of the few categories…
Features September 17
Two Years in, TikTok Shop is a Commercial Powerhouse: A Look at the Numbers
How the time flies — today TikTok Shop celebrates two years since its formal U.S. launch, and for…
Features September 12
Exclusive: Walmart Beefs up Digital Insights in its Quest to Become ‘America’s Favorite Place to Shop’
There’s been talk for some time about the collapse of the traditional “funnel.” Consumers no longer move along…
Features September 11
Listen Now: The Experience Equation — What Retailers Need to Get Right
We live in an age of instant discovery, with the world available at our fingertips. And yet, despite…
Features September 10
How Conversational AI is Shifting SMS from a Marketing Tool to a Service Channel
From the moment that it became socially acceptable (and technically possible) to send marketing text messages, brands have…
Features September 9
Gen Z May be Digital-First, but They’re Also Fans of In-Person Retailing
If your mental image of Gen Z is a bunch of teenagers glued to their devices, you’re only…
Features September 4
Skullcandy Gains Access to First-Party Customer Data with Post-Purchase QR Code Solution
Like many brands that have been sold primarily through retail and wholesale channels, headphone and gaming brand Skullcandy…
Features September 2
Exclusive Q&A: Why Tariff Upheavals Create a Space to Talk About Circular Commerce
One can argue about the economic value of tariffs themselves, but the uncertainty of U.S. trade policy under…
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