Latest In: Executive Viewpoints

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Data Drive Your Decision-Making Based On What Your Customers Are ‘Telling’ You

According to the Harvard Business Review, big box stores like Walmart are honing their skills when it comes…

Executive Viewpoints May 18
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Are You Always Up To Sell? The Importance Of Resilient Retail Internet Connectivity

The retail industry has seen a slew of advances since the arrival of the Internet, yielding valuable innovations…

Executive Viewpoints May 18
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3 Considerations For More Secure Retail Businesses

By Isabelle Dumont, Palo Alto Networks  The alarming frequency of cyberattacks on retailers means that all retail businesses…

Executive Viewpoints May 18
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Customer Experience Scoring: Which Route Is Best?

By Tom Martin, Glance Networks Customer experience is a phrase that is frequently tossed around. According to the…

Executive Viewpoints May 15
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Retail Recap Of The Week

Happy Thursday, friends and followers! Another week, another list of awesome headlines from the retail world. Here’s a…

Executive Viewpoints May 14
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Will ENJOY Bring Joy To Online Shoppers?

After months of speculation, former JC Penney CEO and Apple executive Ron Johnson has unveiled his latest venture:…

Executive Viewpoints May 13
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Keep it Simple: Why Last-Touch Attribution Is All [Most Of] You Really Need

Many smart, well-meaning marketers have spent a lot of time trying to figure out which specific touches across…

Executive Viewpoints May 13
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The Line Between ‘Creepy’ And ‘Cool’ Is Quite Thin

By Alicia Fiorletta, Senior Editor  When ever we cover personalization and new technology at Retail TouchPoints, we always…

Executive Viewpoints May 12
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Building Brand Loyalty Through Emotional Connections

It would be nice to think that people make all of their buying decisions based on considerations like…

Executive Viewpoints May 12
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