UPS Expands Access Points To Streamline Order Delivery
New research from UPS indicates that 33% of consumers prefer to have packages shipped to locations other than…
Executive Viewpoints June 10
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Psssst: Your Loyalty Program Customers Aren’t More Loyal. Does It Matter?
The research proves it: Your loyalty program customers spend three times more. So they’re loyal, right? And the…
Executive Viewpoints June 9Learn From Innovation Lab Leaders At #RIC15!
Innovation labs have been a hot topic – and key investment – for a wide variety of retailers,…
Executive Viewpoints June 9
Predictability And Fairness In Scheduling: The Foundation Of Employee Engagement In Retail
For retailers, the value of floor staff extends beyond their ability to perform job duties: Floor associates can…
Executive Viewpoints June 8
Location-Based Mobile Upselling Is Finally Becoming Effective
One of the recent hot topics in mobile technology is indoor location — enabling customers to use their…
Executive Viewpoints June 8Taking Control: How Do We Know What To Make, And When, With Consumers In Charge?
By Matt Laukaitis, SAPÂ Â Large retailers and consumer product manufacturers need to plan close to a year in…
Executive Viewpoints June 8Marrying Segmentation And Big Data To Help Build Better Customer Relationships
By Lena Bourgeois, IXI Services In our current age of Big Data-driven business, retailers have a considerable head start,…
Executive Viewpoints June 8Text Messaging Is The Bedrock For Better Mobile Engagement
By Rob Hammond, Syniverse Mobile’s effect on both marketing and customer relationship management, has been as disruptive as…
Executive Viewpoints June 5Target Exec Breaks Down The Keys To Retail Success At #IRCE15
Usually at conferences such as #IRCE15, the retail executives who agree to speak tend to dance around the…
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