Latest In: Executive Viewpoints

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Opting In To Subscription Services

By Fergus O’Reilly, hybris and SAP Customer Engagement & Commerce  What used to be a pricing model limited…

Executive Viewpoints June 18
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The Retail Loop: 3 Tips To Bring Your Customers Back Time And Again

Take a moment and ask yourself this question: “Which customer provides the largest ROI — the customers that…

Executive Viewpoints June 18
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Innovation And Collaboration Are Key At #RIC15

Photo courtesy: Texas A&M Center for Retailing Studies Twitter account It’s been a busy few days for the…

Executive Viewpoints June 17
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Store Sales Boost As Weather Improves

As the weather improved, more consumers were eager to hit the stores! Overall, retail sales for March were…

Executive Viewpoints June 16
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A Retailer’s Guide To Customer Surveys

The famous comedian Gallagher entertains audiences with what he calls seeing things through “new eyes.” He proudly claims…

Executive Viewpoints June 15
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5 Steps To Being EMV-Ready

The EMV (that’s EuroPay, MasterCard and Visa) liability shift date is fast approaching. Effective October 1, 2015, merchants…

Executive Viewpoints June 15
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Top 3 Things Most Companies Get Wrong When It Comes To Social Media Engagement

By Ekaterina Walter, Sprinklr   Responding to customers across social media channels is table stakes. Most customers expect a…

Executive Viewpoints June 15
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7 Design Tips To Reduce Bounce Rates On A Retail Site

By Sally Grisedale, [24]7  Bounce rates occur when a customer visits a web site, fails to click on…

Executive Viewpoints June 12
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Why CPG Brands Need To Invest In Digital Now, Not Later

By Greg Stevens, MyWebGrocer How big of a dent can Consumer Packaged Goods (CPG) brands make online, an…

Executive Viewpoints June 11
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