Latest In: Executive Viewpoints

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7 Design Tips To Reduce Bounce Rates On A Retail Site

By Sally Grisedale, [24]7  Bounce rates occur when a customer visits a web site, fails to click on…

Executive Viewpoints June 12
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Why CPG Brands Need To Invest In Digital Now, Not Later

By Greg Stevens, MyWebGrocer How big of a dent can Consumer Packaged Goods (CPG) brands make online, an…

Executive Viewpoints June 11
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UPS Expands Access Points To Streamline Order Delivery

New research from UPS indicates that 33% of consumers prefer to have packages shipped to locations other than…

Executive Viewpoints June 10
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Psssst: Your Loyalty Program Customers Aren’t More Loyal. Does It Matter?

The research proves it: Your loyalty program customers spend three times more. So they’re loyal, right? And the…

Executive Viewpoints June 9
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Learn From Innovation Lab Leaders At #RIC15!

Innovation labs have been a hot topic – and key investment – for a wide variety of retailers,…

Executive Viewpoints June 9
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Predictability And Fairness In Scheduling: The Foundation Of Employee Engagement In Retail

For retailers, the value of floor staff extends beyond their ability to perform job duties: Floor associates can…

Executive Viewpoints June 8
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Location-Based Mobile Upselling Is Finally Becoming Effective

One of the recent hot topics in mobile technology is indoor location — enabling customers to use their…

Executive Viewpoints June 8
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Taking Control: How Do We Know What To Make, And When, With Consumers In Charge?

By Matt Laukaitis, SAP   Large retailers and consumer product manufacturers need to plan close to a year in…

Executive Viewpoints June 8
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Marrying Segmentation And Big Data To Help Build Better Customer Relationships

By Lena Bourgeois, IXI Services In our current age of Big Data-driven business, retailers have a considerable head start,…

Executive Viewpoints June 8
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