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Our regular Editor’s Perspectives column offer insights and opinions from the Retail TouchPoints editorial team as they dig…

Editor's Perspective September 1
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Grubhub Deploys Cashierless Checkouts at Campus C-Store

Using the Amazon “Just Walk Out” technology, Grubhub Campus has introduced cashierless checkout at convenience stores at Loyola…

News August 29
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How Verizon Personalizes CX, from Engagement to Post Purchase

Today’s consumers rely on their smartphones for, well, just about everything, and Verizon recognizes just how important that…

Features August 29
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Dollar Tree Pays $1.35 Million OSHA Fine to Settle Safety Complaints

Dollar Tree will pay a $1.35 million fine to settle safety violations that the Occupational Safety and Health…

News August 24
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Dick’s, Lowe’s, Target Execs Cite Theft’s Impact on Financial Results and Safety

While shrink is far from a new problem in retail, the impact of theft — particularly large-scale operations…

News August 23
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Information Overload: Don’t Let Self-Checkouts Become a Chokepoint

For retailers, self-checkout is something of a double-edged sword. There’s no doubt the technology can bring tremendous benefits,…

Executive Viewpoints August 23
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Sephora Debuts Contactless Payment via Associates’ iPhones

Sephora will be the first U.S. retailer to offer Tap to Pay on iPhone, which allows associates to…

News August 22
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The INFORM Act Curbs Online Fraud, Poses Business and Tech Challenges

The INFORM (Integrity, Notification, and Fairness in Online Retail Marketplaces) Consumers Act, which went into effect in late…

Executive Viewpoints August 22
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Update: Target CEO Addresses Pride-Themed Merchandise Controversy

Editor’s Note: Target CEO Brian Cornell responded to the retailer’s removal of LGBTQ-themed merchandise from stores during June…

News August 17
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