Online return fraud cost U.S. retailers $22.8 billion in 2022. For every $100 in returned merchandise accepted, U.S. retailers lose $10.40…
Executive Viewpoints October 18
Some of the biggest names in online commerce have formed the Coalition for Trusted Reviews, a cross-industry collaboration…
News October 17
Walmart, which had announced plans to open four next-generation fulfillment centers in June 2022, will build a fifth…
News October 16
The so-called “Great Resignation” may be over for salaried workers, but for frontline employees there is no end…
Executive Viewpoints October 11
Despite global economic concerns, consumer spending has remained robust throughout 2023, and retailers are looking forward to a…
Executive Viewpoints October 10
Security issues are top-of-mind with retailers: theft and threats of violence in retail locations are making headlines, including…
Features October 2
Generative AI technology is progressing at breakneck speed and is predicted to change numerous aspects of our daily…
Executive Viewpoints September 29
Target will close nine stores in four cities on Oct. 21, 2023, saying theft and organized retail crime…
News September 27
In today’s digital age almost all of us have experienced the thrill of clicking “add to cart” and…
Executive Viewpoints September 21
