CEOs of Saks, Barnes & Noble: Big Pivots Can Pay Off (as Long as They’re Customer-Focused)
Saks Fifth Avenue wasn’t always known by that name. As CEO Marc Metrick pointed out, in its early…
Features January 19Saks Fifth Avenue wasn’t always known by that name. As CEO Marc Metrick pointed out, in its early…
Features January 19Put mildly, it has been a challenging few years for retailers. A historic pandemic with a double-whammy of…
Executive Viewpoints January 19Actress, producer and TV personality Drew Barrymore can certainly afford premium kitchen and home items — and she…
Features January 17Artificial intelligence dominated headlines and water cooler conversations in 2023, and 2024 is looking to be no different…
Features January 15Sam’s Club is piloting technology designed to address one of the retailer’s biggest customer pain points: waiting in…
News January 12There’s been a lot of talk recently about retailers reporting lower-than-expected earnings due to inventory shrinkage. What does…
Executive Viewpoints January 10Instacart is bringing advertising to its AI-powered smart shopping carts, Caper Carts. The new offering will be piloted…
News January 8One of the first criticisms leveled at online apparel sellers was customers’ inability to try products on prior…
News January 8Walmart has teamed up with gaming development platform Unity to offer its developers the ability to integrate Walmart…
News January 5