Latest In: Retail Innovation

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Starbucks Extends Reusable Cup Program Across U.S. and Canada

Starbucks will now fill customers’ own clean cups with their favorite drink, whether they’re ordering in-store, via mobile…

News January 4
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Can the Last Mile Become a Fast Mile? Drone Delivery Could Make it Happen

Despite now being a regular occurrence around the world, for many, drone delivery still carries an aura of…

Features January 4
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How Retailers can use Digital Product Strategy to Improve CX and Fuel Growth

With the decline in high street spending and increased online competition from ecommerce stores, companies in the retail…

Executive Viewpoints January 2
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Connected Packaging: Closing the Sustainability Gap Between Intention and Action

BCG’s research into consumers’ sustainability attitudes and actions is a very stark expression of three fundamental problems related…

Executive Viewpoints December 28
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7 Stories that Shaped 2023 — and What They Foretell for 2024

The editors of Retail TouchPoints are sharing our picks for the seven most consequential stories of 2023. As…

Features December 21
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Alibaba Adds Taobao and Tmall Ecommerce Group to Eddie Wu’s Portfolio

Alibaba Group has given Eddie Wu, already Group CEO and head of the Alibaba Cloud unit, responsibility for…

News December 20
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The top five Retail Remix episodes of 2023 reaffirm some of the most trending topics of the year, from retail media to associate engagement.

The Top 5 Retail Remix Episodes of 2023

The Retail Remix podcast was developed to feature the founders, executives and practitioners shaping retail’s future. Over three-plus…

Features December 20
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Beautyque NYC Debuts New Interactive VR Shopping App

Beauty retailer Beautyque NYC — which debuted in 2020 as the first 3D virtual beauty store — is…

News December 19
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Ulta Beauty is piloting Luum Precision Lash's tech for lash application.

Ulta Enters the World of ‘Beauty Experience Automation’ with Pilot of New Lash Application Tech

Ulta Beauty will be the first retailer to pilot Luum Precision Lash’s new technology, which uses a combination…

News December 18
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