To Earn Engagement, Retailers Must Tap into Customers’ Emotions
If it’s true that we live in an attention economy (wait just a sec, I’m getting an email/text/Slack/LinkedIn…
Features March 7
Latest In: Retail Innovation
Best Buy CEO Promises Enhanced Personalization, Physical Store Upgrades in FY2025
Best Buy will leverage its membership-based loyalty program to sharpen personalization efforts for its 2025 fiscal year, which…
News March 1
Sam’s Club to Open ‘Design Thinking Studio’ This Summer
Sam’s Club will open its 37,000-square-foot design thinking studio, dubbed Clubhouse, this summer on the retailer’s Bentonville, Ark.…
News February 29
Exclusive: How Daniel’s Jewelers is Using Vision AI to Better Serve its Customers
In the more than 70 years since Joseph Sherwood bought a bankrupt jewelry store in Bell Gardens, Calif.,…
Features February 26
How Hydra Health is Transforming the Hospital Gift Shop
Hospitals and medical campuses typically look at retail as an essentially insignificant element in their patient, visitor and…
Features February 21
Starbucks Debuts ‘Inclusive Spaces Framework’ Store in Washington, D.C.
Seeking to better serve the estimated one in four American adults with a disability, Starbucks will use its…
News February 16
Staples to Deploy AI-Powered Robotic Picking in Fulfillment Centers
Staples will install autonomous item-handling robots in its fulfillment centers as part of a multi-year agreement with RightHand…
News February 14
How Shop Premium Outlets is Helping Brands ‘Light Up’ Excess and Outlet Inventory
It’s been more than four years since mall operator Simon launched its ecommerce joint venture with Rue Gilt Groupe, and…
Features February 14
How Zenni Optical Boosted Per-Session Revenue 34% with Sharper Search
Improving search functionality and response speed can be among the most powerful “behind the scenes” actions a retailer…
Features February 13Top Stories
