Delivering Better Customer Service: Putting The Person In Personalization
The proliferation of business technologies is creating greater scope than ever for automating customer service processes, but how…
Executive Viewpoints February 24The proliferation of business technologies is creating greater scope than ever for automating customer service processes, but how…
Executive Viewpoints February 24To successfully personalize the online shopping experience, retailers must gather data regarding consumers’ purchasing behaviors and even past…
News February 16With a thriving, 25-year history, BCBGMaxAzria has made its mark in the fashion and retail worlds by creating…
Features February 4Menswear brand J. Hilburn is focused on optimizing the art of personalization. With more than 3,400 “stylists” nationwide,…
Features January 29The ways in which retailers use personalization in online marketing have changed dramatically since the early days of…
Executive Viewpoints January 13Although email marketing is still central to most retailers’ strategies, many are still falling short in personalizing these…
News September 25Retailers today are striving to create unique and memorable experiences across all channels. The combination of customer data,…
Features September 10Now that e-Commerce has existed for the better part of 20 years, the online marketplace for furniture and…
Executive Viewpoints August 25Private luxury products group Labelux is using the Adaptive Media Platform (AMP) from Amplience to facilitate personalization and…
News May 9