Latest In: Personalization

Capgemini North America Danielle Savin Executive ViewPoints personalization

Follow this Five-Step Roadmap to Guide Your Company’s Personalization Program

Customer experience personalization is at a turning point. Consumers have come to expect personalized online experiences, but many…

Executive Viewpoints October 26
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Coveo Acquires AI-Powered Personalization Provider to Expand Relevance Platform

Coveo, a relevance platform that works to enhance digital experiences with AI-powered search, recommendations and personalization, has acquired…

News October 15
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Exclusive Q&A: How JOANN Retains Customers by Merging Human- and Tech-Focused Store Strategies

When consumers go to a grocery store, generally they’re there to buy the individual ingredients that will eventually…

Features October 12
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1-800-Flowers SmartGift corporate gifting

1-800-FLOWERS.com Simplifies Holiday Gift-Giving for the Age of Remote Work

1-800-FLOWERS.com has expanded its corporate gifting capabilities to make it easier for companies to connect with and celebrate…

News October 7
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Stitch Fix Freestyle direct buy

Stitch Fix Moves Beyond Subscriptions with Hyper-Personalized Direct Shopping Experience

Online personal styling service Stitch Fix is continuing to expand beyond its core subscription fashion service into direct…

News September 21
Cloudinary Executive ViewPoints Gary Ballabio personalization

Personalization Meets Peer Influence: Top Visual Content Trends in Ecommerce

For decades, retailers have focused on creating immersive experiences, understanding the importance of using multiple senses to attract…

Executive Viewpoints September 21
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GlassesUSA.com

How GlassesUSA.com Uses AR, Computer Vision and Dynamic Recommendations to Enhance Online Eyewear Shopping

Many retailers are now looking for ways to offer customized products, but in the world of prescription eyewear customization…

Features September 3
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Why Relevance is Key: 26% of Shoppers Will Pay More for Personalized Recommendations

Retailers have access to all the customer information needed to deliver winning ecommerce experiences, but they must use…

Features August 30
Albertsons Companies Albertsons for U apps FreshPass grocery delivery loyalty programs online grocery subscription services
Albertsons FreshPass

Albertsons Seeks Online Grocery Edge with New App, Subscription Service

Albertsons Companies is “reintroducing itself” to shoppers with a trio of new digital offerings. The grocery giant —…

News August 17
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