Latest In: Personalization

Bark Air Featured JSX petco Petco Love PetSmart Vetster

Pet Retailers Vie for Loyalty with Virtual Vet Services, Pet-Inclusive Air Travel

The nation’s two largest pet retailers are expanding their services as they compete for pet owners’ loyalty. PetSmart…

News January 16
instagram levi's mention me Neha Mantri

Beauty and Fashion in 2025: What Really Mattered and What Will Shape 2026

After a turbulent year for beauty and fashion, one truth stood out from the rest: Consumers have moved…

Executive Viewpoints January 15
Discovery Education Eureka Lab Levi Strauss & Co. selfridges Spark San Francisco Schools YOOX Net-a-porter

Levi’s Launches ‘Wear Longer Project’ to Teach Basic Clothing Repair Skills

Levi Strauss & Co. has introduced the Levi’s Wear Longer Project, a new initiative designed to equip young…

News January 14
Featured microsoft NRF Big Show 2026 Ralph Lauren

How Inviting Consumers to ‘Ask Ralph’ Deepens Their Connection to the Ralph Lauren Brand

Few brands have been as successful as Ralph Lauren at maintaining a consistent philosophy and image over decades.…

Features January 13
ar blockchain Bond Loyalty Report gamification Konstantin Melnikov metaverse NFTs NielsenIQ NTI Loyalty QR code Statista web3

From Collectible AR Cards to Blockchain Games: How to Revitalize Loyalty Programs

Loyalty programs remain a powerful tool for businesses. According to last year’s Statista survey, a third of marketers…

Executive Viewpoints January 9
agentic AI NVIDIA

Nvidia Survey: 58% of Retail/CPG Firms Actively Deploying AI

A recent survey by AI solution provider Nvidia reflects the remarkably rapid growth of this technology over the…

News January 8
agentic AI agentic commerce ci&t commerce Deepfakes Deloitte Featured January Digital pacvue publicis sapient Reddit shopify Synovus

2026 Predictions: The Promises (and Perils) of AI

We’ve held off on discussing AI as long as we could, but we’re only human. It was the…

Features January 8
crm endear gen AI Leigh Sevin WhatsApp

AI for Retailers: Unlocking the Power and Promise of Emerging Technology

Artificial intelligence (AI) is accelerating the transformation of physical retail environments. In-person shopping continues to command the largest…

Executive Viewpoints December 26
adobe digital insights Amazon Answer Engine Optimization chatgpt eMarketer Etsy EY Financial Times flywheel geo Google Google Gemini OpenAI Perplexity pimberly Profound Salesforce SEO shopify
ChatGPT Instant Checkout has arrived

What ChatGPT’s ‘Instant Checkout’ Offering Means for Retailers

[Update as of Oct. 28, 2025] PayPal Joins the ChatGPT Instant Checkout Bandwagon PayPal plans to connect its…

Features December 25
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank