Latest In: Personalization

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Zales Opens 4 Stores in New Format, Plans 2 More in 2026

Jewelry retailer Zales has opened four stores in its new “The Edit” format, with plans to open two…

News December 22
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The Connected Forecourt: How Fuel Retailers are Turning Stations into Shopping Destinations

Fuel and convenience retail is changing fast. The traditional forecourt is no longer just a place to fill…

Executive Viewpoints December 19
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Kroger Expands In-Store Digital Screens to Provide Wine and Spirits Sales Support

Kroger has expanded its deployment of in-store digital screens in the wine and spirits departments of nearly 600…

News December 16
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L.L.Bean Shares Retail Expansion Plans for 2026 and 2027

Physical retail is "an essential part of our growth strategy," said L.L.Bean Chief Retail Officer Greg Elder.

News December 12
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How Smart Shelves are Enabling Real-Time Customer Experiences

Over the past five years, retail has undergone a significant transformation, driven by shifts in consumer behavior, evolving…

Executive Viewpoints December 12
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How AI Helped Crafting Brand Cricut Cut Customer Service Wait Times Nearly 90%

Cricut, which makes smart cutting machines for crafters seeking to personalize their designs, faced customer service problems familiar…

Features December 11
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Instacart Launches ChatGPT Integration Encompassing In-App Checkout

Instacart has launched an app on ChatGPT offering end-to-end shopping, including the platform’s Instant Checkout feature, all within…

News December 8
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Build-A-Bear Brings Hello Kitty Partnership Stores to 2 Major U.S. Malls

Build-A-Bear and Sanrio, the brand behind Hello Kitty, will expand their co-branded stores to two of the country’s…

News December 4
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Gymshark Sails into NYC with First U.S. Flagship Store

Athleticwear retailer Gymshark, which has been making waves in New York City via weightlifting events and the opening…

News December 4
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