Target Gives Returning Students Tools to Personalize Their Stuff
Target has set up Personalization Stations that allow kids to make their backpacks, water bottles, lunchboxes uniquely their…
News August 2
Latest In: Personalization
From Frustration to Loyalty: How One Retailer Increased NPS by 70% with Customer-Controlled Substitutions
Have you ever unpacked your grocery order, excited to make a recipe, only to find a weird substitute…
Executive Viewpoints July 29
The Art of Architectural Design and AV Technology in Brand Storytelling
Picture walking into a high-end retail store where every detail, from the shifting lights to the interactive displays,…
Executive Viewpoints July 24
Google’s Anti-Cookie Effort Crumbles; Privacy Efforts in Flux
After more than four years of efforts to deprecate third-party cookies on its Chrome browser, Google has essentially…
News July 23
Solving the Challenges of All-AI Ecommerce Search with a Hybrid Approach
Once the purview of science fiction, artificial intelligence (AI) has now permeated our everyday lives — from the…
Executive Viewpoints July 23
Macy’s Levels Up Personalization with 500M Tailored Offers to 30M Customers
Personalization has become an expectation for many consumers, but brands’ maturity levels in providing personalized marketing and CX…
Features July 22
GlassesUSA.com Leverages AI to Bring Online Eyewear Recommendations into Focus
GlassesUSA.com has long deployed a range of technologies, including computer vision and AR try-on technology, to streamline product…
News July 18
Solutions Designed for Retail Associates Need to Keep the Customer Experience in Mind
In an industry still struggling with a tight labor market, choosing which technology to arm store associates with…
Features July 18
Modernizing the Grocery Store: How AI is Helping Shoppers and Grocery Brands Get in Sync
The grocery sector is primed to benefit significantly from the opportunity that AI presents, both for retailers and…
Executive Viewpoints July 16Top Stories
