Walmart Unveils AI-Powered Personalization and Customer Care Solutions
Walmart will leverage proprietary AI, generative AI and retail-specific Large Language Models (LLMs) to provide hyper-personalized customer experiences…
News October 10
Latest In: Personalization
What Retail C-Suite Executives Should Keep in Mind when Adapting to Apple Intelligence
The introduction of Apple Intelligence aims to set a new standard in AI by integrating powerful generative models…
Executive Viewpoints October 9
How B2B Companies can Fix Their Broken Ecommerce Platforms in 2025
It’s unclear why B2B ecommerce is often compared with B2C, given how different the experiences are for buyers…
Executive Viewpoints October 8
You’ll Break Your Checkout – and 4 Other Checkout Myths Debunked
There’s a common myth amongst retailers that checkout is “untouchable,” a fragile system that can be thrown into…
Executive Viewpoints October 7
Transforming Retail Experiences Through Digital Signage
Signage is everywhere. Every interaction between a consumer and a brand is part of the overall retail experience.…
Executive Viewpoints October 2
Kay Jewelers to Reinvigorate Stores with Dedicated Customization Spaces
Through the remainder of 2024 and into 2025, Kay Jewelers plans to enhance its retail store design and…
News September 24
Three Tactics for Optimizing CTV Success
As the CTV landscape continues on its path of rapid growth since the pandemic, with giants like Netflix launching ad…
Executive Viewpoints September 24
Retailers Need to be Smarter with Their Smart Store Implementations
Retailers across segments have been expanding their smart store ambitions for decades. Starting in the late 1980s with…
Executive Viewpoints September 13
Associated Food Stores Adopts Personalization and Customer Insights Platform
Associated Food Stores (AFS), a wholesaler and cooperative serving nearly 450 supermarkets in the Intermountain West region, has…
News September 12Top Stories
