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How Marketers Can Use the Holidays to Set a Foundation for Long-Term Loyalty

Amazon’s summer Prime Day sales event now serves to kickstart many retailers’ summertime sales and back-to-school marketing efforts,…

Features November 7
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Lowe’s Debuts Digital Home Platform for Loyalty Program Members

Lowe’s has introduced a “Digital Home Platform” that offers members of the retailer’s MyLowe’sRewards program free personalized information…

News November 5
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Mobile Wallets: Unlocking a Powerful New Marketing Channel

Earlier this year, Google added compelling new features to Google Wallet to help consumers get more out of…

Executive Viewpoints October 31
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Don’t Wait Until Black Friday to Protect Your Endpoints

We are approaching one of the most important and riskiest times of the year for retailers. Cyberattacks increase…

Executive Viewpoints October 30
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Crafting Engaging Consumer Promotions that Click with Gen Z

Gen Z is undoubtedly revolutionizing the consumer landscape. Growing up in a digital world, this generation has distinct…

Executive Viewpoints October 28
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RFID Technology: Enhancing Retail Efficiency While Protecting Consumer Data

In the world of retail, staying ahead means embracing innovations that transform shopping and commerce into an experience…

Executive Viewpoints October 23
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From Startup to Enterprise: What CX Looks Like at Different Business Stages

Customers have different expectations for businesses of different sizes, requiring companies to tailor customer experience (CX) strategies to…

Executive Viewpoints October 22
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Generative AI in a New Retail Era: 3 Areas to Focus on for Immediate Impact

According to Cognizant’s recent study with Oxford Economics, generative AI is expected to have a $1 trillion impact…

Executive Viewpoints October 17
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The AI Pricing Debate: Balancing Retail Innovation and Consumer Trust

Artificial intelligence is rapidly transforming how retailers set prices, sparking public debate and drawing regulatory attention. The Federal…

Executive Viewpoints October 16
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