David’s Bridal Debuts New Tech-Driven Store Format
David’s Bridal is leveraging a range of technologies in its new “Diamonds & Pearls” store format, including interactive…
News May 16
Latest In: Personalization
Ikea Adds Opportunities to Earn Loyalty Rewards Throughout the Shopper Journey
After doing away with its 5% blanket discount for loyalty members in 2023, Ikea U.S. has launched a…
News May 14
Ebay Debuts Agentic AI to Further Personalize Customer Experience
Ebay, which has been quick to deploy AI-powered chatbots as well as conversational and interactive agents, has taken…
News May 12
Personalized Disruption: Grocery’s Secret to Breaking Old Habits
There’s no shortage of talk about technology that’s going to redefine, dominate, or transform retail this year. Much…
Executive Viewpoints May 9
How Luxury DTC Brands are Bringing the Jewelry Experience Back to its Roots
The luxury jewelry buying experience has undergone a significant transformation. It used to be an intimate affair, with…
Executive Viewpoints May 8
The New Consumer Journey: Here’s How Brands Can Ride Ahead
The ways consumers discover products and develop loyalty to a brand has changed dramatically. A customer may see…
Executive Viewpoints May 5
The Data Mandate for a Modernized Shopping Experience
Brands like Amazon have set the gold standard for a modern ecommerce shopping experience. Customers expect brands to…
Executive Viewpoints April 28
Cutting Through the Noise: How Store Leaders can Simplify Operations in an Era of Data Overload
It’s been a busy quarter of retail shows. Kicking off with NRF and CES and ending with Shoptalk…
Executive Viewpoints April 24
Zales Tests Store of the Future as it Seeks to Make Fine Jewelry an Everyday Accessory
Zales has taken a playful approach in its latest campaign, “Own It,” as it seeks to take fine…
News April 22Top Stories
