AI and the Art of Non-Linear Customer Experience
In the not-so-distant past, customer experience (CX) was a straight line — a predictable journey from point A…
Executive Viewpoints April 22
Latest In: Marketing
Wayfair Welcomes Consumers to the ‘Wayborhood’ with Refreshed Branding, First Store
[Update as of 4/19/2024] Wayfair has provided more details on its inaugural large-format store. The 150,000-square-foot location will…
News April 19
Alliance Retail Group Launches Retail Media Network to Help Independent Grocers Compete
Alliance Retail Group (ARG) — a nonprofit self-negotiating ad group that helps independent grocers band together to remain…
News April 18
Walmart Makes Shopper Insights Available Via its Connect Retail Media Platform
For the first, Walmart is bringing together its data insights tool Walmart Luminate — which surfaces the retailer’s…
News April 18
A New Take on ‘Native Retail’: Boutique Hotel Chain Mint House Lets Travelers Shop Their Stay
It’s an experience common to almost every traveler — you stay at a hotel and fall in love…
Features April 18
Retailers Must Adopt a Technology-First Strategy to Survive
We’ve all heard the analogy of the boiling frog: when a frog is put into a pot of…
Executive Viewpoints April 18
Gopuff Launches White-Label Instant Delivery Platform for CPG Brands
Gopuff has launched Powered by Gopuff, a platform designed to enable brands to offer delivery services from their…
News April 17
How Gen AI is Reshaping our Understanding of User Intent
As the digital landscape evolves, the impending demise of third-party cookies looms large, creating seismic shifts in how…
Executive Viewpoints April 17
Amazon Brings Live Shopping to Streaming TV
Amazon is expanding the reach of its Amazon Live shopping content with the debut of a new interactive…
News April 16Top Stories
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