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Fetch Rewards Appoints Former Shipt Exec To CTO Role

Former Shipt CTO David Berk has joined Fetch Rewards in the same role. Berk, who joined Shipt one…

News May 18
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1-800-Flowers Partners With Peer-To-Peer Emotional Support Network

1-800-Flowers will join forces with the popular emotional support network Wisdo by offering participation in its Connection Communities…

News May 13
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Are Today’s Retail Leaders Qualified To Manage The Post-COVID-19 Future?

If the COVID-19 crisis has taught retailers anything, it’s that even the best-laid plans and the most solid…

Features May 7
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ShopRite Ties Food Bank Donations To Essential Worker Thank-You Posts

“There aren’t enough ways to say thank you to all of you who put yourselves out there for…

News May 6
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COVID-19 CX Strategies: Transparency, Empathy And Communication Are Vital

Customer interactions during a crisis can be difficult: while retailers don’t want to act like they can’t see…

Features May 4
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Amazon Boosts Q1 Sales 25.4%; Bezos Plans $4B In Q2 COVID-19 Expenditures

To virtually no one’s surprise, Amazon saw a dramatic increase in its net retail sales during the first…

News May 1
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Exclusive Accenture Q&A: How Retailers Can Prepare For The Long-Term Shift To Digital

Consumers’ reliance on e-Commerce as a result of social distancing and stay-at-home orders will permanently impact the commerce…

Features April 29
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New Walmart CMO Comes From Rival Target

William White, who had been Target’s SVP Marketing for two and a half years, is joining Walmart as…

News April 23
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Mall Recovery Report: Quick Rebound Or Long-Term Struggle?

Even before COVID-19 dealt a body blow to “non-essential” physical retailers, malls were experiencing significant business headwinds —…

Features April 23
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