COVID-19 CX Strategies: Transparency, Empathy And Communication Are Vital
Customer interactions during a crisis can be difficult: while retailers don’t want to act like they can’t see…
Features May 4
Latest In: Marketing
Amazon Boosts Q1 Sales 25.4%; Bezos Plans $4B In Q2 COVID-19 Expenditures
To virtually no one’s surprise, Amazon saw a dramatic increase in its net retail sales during the first…
News May 1
Exclusive Accenture Q&A: How Retailers Can Prepare For The Long-Term Shift To Digital
Consumers’ reliance on e-Commerce as a result of social distancing and stay-at-home orders will permanently impact the commerce…
Features April 29
New Walmart CMO Comes From Rival Target
William White, who had been Target’s SVP Marketing for two and a half years, is joining Walmart as…
News April 23
Mall Recovery Report: Quick Rebound Or Long-Term Struggle?
Even before COVID-19 dealt a body blow to “non-essential” physical retailers, malls were experiencing significant business headwinds —…
Features April 23
The Three Pillars Of Planning And Allocating Your Media Budget
A commonly asked question in marketing departments is, “How should we spend our advertising budget?” For retailers and…
Executive Viewpoints April 22
Purple Accelerates Exposure Via Affiliate Network Of 150,000 Publishers And Brands
While Purple continues to expand its DTC operation into new channels, it also has sought to build up…
Features April 20
Subscription Retailer Optimizes Fulfillment, Cuts Churn With CLV Data
Subscription retail generated remarkable growth during the past decade, booming by 100% year-over-year for the five years prior…
Features April 15
2020 Connected Consumer Series Spotlights Key Investments For Post-COVID Retail
Every year, the Connected Consumer Series digital event brings together some of the retail industry’s top analysts, tech…
Features April 14Top Stories
