Latest In: Loyalty

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Holiday 2021 inflation supply chain

Consumers Turn to BNPL, BOPIS to Cope with Rising Prices and Supply Chain Uncertainty

The most wonderful time of the year has arrived, and yet with COVID-19 once again dictating the terms,…

Features November 4
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How Recommendations can Help Retailers Build a Deeper Relationship With Their Customers

Online retail is a competitive scene. To offer simple product recommendations — such as “customers who bought this…

Executive Viewpoints November 3
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Peet’s Coffee Changes Loyalty Program To Be Based on Spend Rather Than Visits

Peet’s Coffee has updated its loyalty program to reward members with points based on their spend rather than…

News October 21
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Mitigate Supply Chain Challenges with Data and Proactive Customer Communication

The retail ideal can be described succinctly as “Three P’s and a T”: The right product, in the…

Features October 20
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Consumer trust small businesses

As Consumers Lose Faith in Traditional Institutions, Brands are Bridging the ‘Trust Gap’

It’s been a rough couple of years, to put it mildly. A global pandemic, social unrest, the proliferation…

Features October 11
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How True Religion and Supreme Reaped the Benefits of ‘No Marketing’ Marketing

Within its 25-year lifespan, Supreme has evolved from a highly local New York City institution to a world-renowned…

Features October 8
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How Data Can Help Build Loyalty for Your Private Label Brand

The pandemic has introduced more than 22 million U.S. consumers to online shopping channels since March 2020, fundamentally…

Executive Viewpoints September 22
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RSP21 Reveals Top Growth Drivers for the Post-COVID Era

The 2021 Retail Strategy & Planning webinar series, now available on demand, brought together retailers, solution providers, practitioners…

Features September 21
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Clarus Commerce Expands Loyalty Options With Acquisition of PrizeLogic

Clarus Commerce has acquired digital engagement solution provider PrizeLogic in a deal that aims to combine both companies’…

News September 10
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