How to Keep Your Loyalty Program Members Engaged Long-Term, Even After the Holidays
Retailers frequently ask customers to enroll in a loyalty program at point of sale — especially during the…
Executive Viewpoints January 18
Latest In: Loyalty
What to Know About Gen Z Attitudes Toward the Post-Purchase Experience
Did you know there are approximately 67 million people in the U.S. who were born between 1997-2012? This…
Executive Viewpoints January 17
How to Adopt Retail CRM for the First Time without Disappointment
In 2021, CRM is one of the most widely used types of software for businesses. Almost all companies…
Executive Viewpoints January 3
Wildfire Systems Lets Loyalty Programs Automatically Find and Apply Promotions
Financial technology platform Wildfire Systems’ turnkey white-label loyalty platform can now help shoppers automatically find and apply the…
News December 16
#RIC21 Provides 8 Real-World Answers to the Question ‘What do Consumers Really Want?’
Retailers certainly need to know what consumers want, but perhaps an even more important question is: How do…
Features November 18
Look to Immersive Experiences to Increase Conversion and Loyalty with Better CX
Customer standards for digital commerce experiences keep increasing, with 88% saying they expect companies to “accelerate digital initiatives”…
Executive Viewpoints November 16
Overcoming Logistical Pain Points in Ecommerce
Between the accelerated industry growth sparked by the pandemic and steep customer expectations thanks to the “Amazon effect,”…
Executive Viewpoints November 12
Turn Innovation into Action: Top 10 Takeaways You’ll Get From #RIC21
The agenda for the virtual 2021 Retail Innovation Conference, taking place Nov. 16 and 17, has been designed…
Features November 11
Kroger Introduces Paid Loyalty Program Offering Faster Delivery Times
Kroger has launched Boost, a two-tier paid loyalty program focused on ecommerce and convenience. Members can receive enhanced…
News November 4Top Stories
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