Latest In: Loyalty

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Rebag Launches Auction to Spotlight Investment-Worthy Luxury Items

Seeking to promote the idea of luxury goods as a valuable asset class similar to works of art…

News April 26
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5 Hot Retail Trends to Explore at the Retail Innovation Conference & Expo

Retail industry professionals know how vital it is for them to stay abreast of the latest consumer and…

Features April 21
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Mattress Firm Names Target, Walmart Vet as Chief Marketing and Experience Officer

Mattress Firm has hired retail and technology veteran Mickey Mericle as its new Chief Marketing and Experience Officer.…

News April 7
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Fetch Rewards worth $2.5 billion after latest funding

Fetch Rewards Raises $240M, Partners with NielsenIQ and TelevisaUnivision

Consumer rewards app Fetch Rewards has raised $240 million in equity and debt in its latest funding round,…

News April 7
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How Kroger Strengthened Customer Loyalty by Sharing its ‘Passion’ for Sustainability

Many factors go into customer loyalty, from the most basic (offering quality products that shoppers want) to more…

Features April 7
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The Rise of Shopper Promiscuity Calls For a New Approach to Market Research and Marketing

Today’s shoppers are operating in a completely unrestrained informational environment, full of seemingly endless places to get input…

Executive Viewpoints March 31
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CCS 2022: Experts Provide Lessons and Best Practices from the Great Acceleration

While some brands and retailers are still adapting to some of the new realities established by the COVID-19…

Features March 29
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Inside MINISO’s ‘Joyful’ Omnichannel Expansion Plan

MINISO has a big but simple goal: “We hope to make MINISO a popular lifestyle brand among young…

Features March 28
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Macy’s to Add 37 Backstage Shop-in-Shops in Q2, Including Chicago and NYC Flagships

Demonstrating a high level of confidence in its “off-price and on-trend” Backstage concept, Macy’s will add 37 of…

News March 23
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