How to Organize Your Data to Reach Your Personalization Goals
Data has become something of a holy grail for modern marketers, offering insights that not only help businesses…
Executive Viewpoints July 1
Latest In: Loyalty
The Tao Of DAOs
Here’s a bold statement: DAOs will revolutionize the way retailers engage with consumers, but only when brands truly…
Executive Viewpoints June 27
Forrester: Seek New Revenue Sources to Avoid Commodity Price Wars
This has been a volatile year for retailers and consumers alike, and the uncertain nature of 2022 has…
Features June 27
Subscription Commerce Snapshot: Discounts are Out, Content and Community Are In
“Subscription commerce” was all the rage as companies like Stitch Fix and Blue Apron were riding their rocket…
Features June 24
Bed Bath & Beyond Debuts New BNPL Option and Rewards Program Across All Three Brands
Bed Bath & Beyond Inc. has introduced a new BNPL option, Welcome Pay, and an updated Welcome Rewards…
News June 23
Transparent Data Practices and Experiential Personalization — the Key to CX in 2022
Are you delivering the right message in the right place at the right time? A new survey finds…
Executive Viewpoints June 17
Amazon Prime Day Set for July 12-13, Will Spotlight Small Businesses
This year’s annual Amazon Prime Day event will officially take place July 12 and 13, but the online…
News June 16
Smaller Spaces, Bigger Tech and Optimized CX
The chatter of the store “being dead” is evolving from belief that the physical store is fading amid…
Executive Viewpoints June 15
Hudson Expands Global Loyalty Program to North America
Travel retailer Hudson, a Dufry company, has rolled out its loyalty program to its more than 1,000 stores…
News June 9Top Stories
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