Latest In: Loyalty

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How REN Clean Skincare Reimagined Loyalty by Making Shoppers Part of its Sustainability Journey

Loyalty has grown in importance alongside customer retention, with a strong loyalty program and company values both remaining…

Features May 25
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How to Fix Your Loyalty Program’s Dispersed Data Problem

Loyalty programs can increase revenue by 15%-25% each year, according to McKinsey, which is why brands prioritize these…

Executive Viewpoints May 23
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Why ASICS and Other DTC Retailers are Turning to Zero-Party Data

Google’s announcement earlier this year regarding “Topics” — its more privacy-sensitive solution to FLoC, or Federated Learning of…

Executive Viewpoints May 23
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RICE 2022: Why Target Brought a Touch of ‘Tar-zhay’ to Grocery Sales

Target was a model of agility during the pandemic, quickly expanding BOPIS and curbside pickup operations, and leveraging…

Features May 16
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RICE 2022 Keynote: How to Turn Word of Mouth Into a Mighty Marketing Weapon

As a marketing tool, word of mouth outperforms paid advertising on multiple levels, according to Jonah Berger, a…

Features May 12
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Gamification is Experiencing a Renaissance — Here’s How Retail Marketers Can Take Advantage of it

It’s becoming harder for retail brands to reach their audiences as consumers continue to use a mix of…

Executive Viewpoints May 9
Kohl's is offering cardholders more rewards on purchases.

As Buyout Rumors Persist, Kohl’s Beefs up Cardholder Benefits

Kohl’s is rolling out updates to its Kohl’s Rewards program nationwide that will provide Rewards members who use…

News May 3
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Walmart+ Expands Fuel Discounts to More Than 14,000 Gas Stations Nationwide

Walmart is expanding its Walmart+ benefits by adding discounts of up to 10 cents per gallon at more…

News April 27
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LookHUMAN debuts new rewards program based in NFTs

LookHUMAN Debuts NFT-Based Rewards Program

Pop culture-focused print-on-demand platform LookHUMAN has rolled out a new rewards program that allow customers to earn non-fungible…

News April 26
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