Latest In: Loyalty

abercrombie & fitch Adobe Aimée Lopez Copy Unleashed customer acquisition customer retention ExpertSender Harvard Business School

80% of Your Store’s Revenue is Coming from This Source

If anything, my 26 years of retail experience have shown that customer acquisition is initially the central purpose…

Executive Viewpoints September 19
IKEA IKEA Family Ingka Group Javier Quiñones loyalty Loyalty benefits rewards sustainability

IKEA U.S. Introduces New Loyalty Benefits Through IKEA Family

As part of its initiative to provide greater loyalty rewards, IKEA U.S. has bolstered the IKEA Family program…

News September 15
FTX gamestop Gods Unchained NFT marketplace NFTs non-fungible tokens online gaming transformation strategy web3
GameStop's latest Web3 play is a partnership with Gods Unchained.

GameStop Continues Push into Web3 with NFT-Based Loyalty Perks

GameStop has announced a new perk for its loyalty members in the Web3-based competitive trading card game “Gods…

News September 15
comparable store sales Convenience growth loyalty NFTs reinvention starbucks starbucks odyssey store openings web3

Starbucks Adds NFTs to Loyalty Program, Plans to Reach 45,000 Global Stores by End of 2025

Starbucks is preparing for the future with Starbucks Odyssey, a new experience that will be powered by Web3…

News September 14
InRule Technology Rik Chomko search Walmart

3 Ways AI Explainability Will Help Retailers Better Understand Consumer Preferences

We are entering a new age of retail. Following a pandemic-induced boom, ecommerce is no longer the king…

Executive Viewpoints September 12
Andrew Leong extreme networks Oracle

The Power of Network Data in Retail: The Missing Piece to Improving Customer Experience

After multiple years of pandemic-induced ecommerce shopping, consumers are flocking back to in-store retail. According to Mintel’s report…

Executive Viewpoints September 9
Aerie Big Lots consumer research Forever 21 gen z news brief retail events retail influencer network true religion
Group of Gen Z consumers

Execs from Aerie, Coach, Forever 21 to Demystify Gen Z at NYC Event

Gen Z had $360 billion in disposable income in 2021 and this demographic’s spending power is always growing.…

News September 2
Featured influencer marketing National Retail Federation Statista The Desire Company wakefield research

Survey: 87% of Consumers Doubt Influencers Use Products They Promote

The size of the global influencer marketing market has more than doubled since 2019, to $16.4 billion in…

Features September 1
bed bath & beyond buybuy baby

Bed Bath & Beyond to Close 150 Stores, Cut 20% of Workforce

Bed Bath & Beyond, facing a comp store sales decline of 26% for the quarter that ended Aug.…

News August 31
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank