Latest In: Loyalty

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Inside AEO’s Inaugural ESG Report: A Blueprint for a Better World 

American Eagle Outfitters, Inc. (AEO) has invested heavily in winning the hearts, minds and dollars of Gen Z…

Features October 18
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Starbucks Links its Loyalty Program with Delta Airlines

Starbucks has entered a strategic partnership with Delta Airlines in which the Starbucks Rewards and Delta SkyMiles loyalty…

News October 12
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How Grocers Can Optimize Tech for Hybrid and Price-Sensitive Shoppers

Grocers today are navigating numerous operational issues in the midst of the disruptions that have been challenging the…

Executive Viewpoints October 10
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#RSP22: Everything You Need to Know About Holiday 2022

Among its multiple impacts, COVID-19 accelerated an elongation of the holiday shopping season that was already underway. Rather…

News October 6
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Ann Taylor and LOFT Launch Shared Loyalty Program

Ann Taylor and LOFT have launched StyleRewards, a revamped multi-tender loyalty program that lets shoppers earn benefits across…

News October 3
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Prevent Out-of-Stock Problems From Turning Into Allocation Problems

The current supply chain crisis isn’t expected to get any better until early 2023, at best, prolonging the…

Executive Viewpoints September 30
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Pricing Amid Inflation: McKinsey Partner Offers Data-Led Best Practices

Retail brands and consumers alike are feeling the pressure of inflation. But as we head into a new,…

Features September 27
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3 Examples of Email Personalization That Drive Passionate Customer Loyalty

Building and sustaining deep customer loyalty is a big task that very often comes down to the little…

Executive Viewpoints September 23
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What’s Driving Skincare Brand Bubble’s Explosive Growth? Its Community of Gen Zers

It’s easy to understand why the skincare market exploded during the pandemic. Working from home and sheltered in…

Features September 19
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